Last updated 22/11/21
Thank you for your purchase and we hope that it exceeds your expectations.
However, if you are not completely satisfied with it, you may return it for a full refund, exchange or store credit. Please see below for more information on our returns policy.
All returns should be postmarked within 14 days of the purchase date. All returns must arrive with us in new, unopened condition.
You should email email@example.com and let us know of your intention to return your order. Once authorised, you can send your order back to
24 Sinclair Way,
Prescot Business Park,
Please note that you will be responsible for all return shipping charges. We strongly recommended that you use a tracked service to return your item.
Once we have received your returned item, we will process your refund or exchange within 7 days.
The following items cannot be returned
For defective or damaged goods, please contact us using the methods below to arrange a refund or exchange
If you have any questions regarding our returns policy, please contact customer services at:
0333 050 1553